Ten everyday tax services, without the trip.
Tap a service from the menu or just type what you need, like “I made a payment but it’s not showing”.
- 01Within 48 hrs
Register for a TIN
Verify with your NIN, answer a few questions and send a photo of your ID. Your TIN arrives here, by SMS and by email.
- 02Instant
Find my TIN
Forgot it? Give your name and registered phone, NIN or email, confirm a code, and it’s back in seconds.
- 03Instant if compliant
Tax Clearance Certificate
A live check of your last three years. Compliant? Your TCC arrives as a PDF with a QR code anyone can verify.
- 04Instant
Check a payment
Type the reference or send a photo of your receipt. If it hasn’t posted yet, we trace it and message you when it does.
- 05Instant for email & phone
Update my details
Change your email or phone on the spot. Address and director changes go to an officer with your documents attached.
- 06During the chat
Prepare a return
Step-by-step help with PAYE, personal income tax and withholding tax. LIRS TaxChat works out the figures, then links you straight to the filing page.
- 075 working days
Query an assessment
See the full breakdown behind any assessment. Accept and pay, or lodge an objection with your documents.
- 083 working days for waivers
Check a penalty
Understand why a penalty was applied and how it was calculated, and request a waiver if you have grounds.
- 09Instant
WHT credit note
Get a verifiable credit note for tax withheld from your invoices, or flag a payer who hasn’t remitted it.
- 10Instant
Ask a question
Rates, deadlines, registration rules. Answers point to the section of the law they come from.
Three messages from question to done.
Say hello
Message +234 812 041 2457. LIRS TaxChat replies with a menu of services, or you can type your question in your own words.
Confirm it’s you
For anything about your own account, we send a 6-digit code to the phone number on your tax record. General questions need no code at all.
Get it sorted
Most things finish in the chat. If an officer needs to act, you get a reference number and a message the moment it moves.
Need a person? Type “agent”.
At any point, an LIRS officer can join the same chat with your full conversation in front of them, so you never have to repeat yourself. Officers are available Monday to Friday, 8:00am to 5:00pm WAT. Requests sent after hours are first in line the next working day.
As careful as a counter at the tax office. More, actually.
Every conversation is logged and every request is timed against a service standard, so nothing gets lost between desks.
- Your numbers stay hiddenTIN, NIN and BVN are always partly masked in chat, like ****8-0001. Full details go only to your registered email.
- A code for anything personalA 6-digit code, valid for 5 minutes, is sent to the phone on your tax record. Three wrong tries locks access for 30 minutes.
- Sessions close themselvesAfter 15 minutes of no activity you’ll need a fresh code. We warn you 2 minutes before.
- Certificates you can proveEvery TCC and credit note carries a reference and QR code that anyone can check at verify.nrs.gov.ng.
- Protected under Nigerian lawData is stored in line with the Nigeria Data Protection Act, and records are kept for at least 7 years.
Questions people ask
Is LIRS TaxChat really from LIRS?
Yes. LIRS TaxChat is the WhatsApp channel of the Lagos State Internal Revenue Service. Only chat with +234 812 041 2457.
Do I need to download an app?
No. If you have WhatsApp, you have TaxChat. Save the number and say hello.
Can TaxChat file my return for me?
TaxChat prepares the figures with you and gives you a filing-ready summary, then links you to the official filing page to submit it yourself.
What if TaxChat can’t help?
Type “agent” at any time and an LIRS officer will join the chat during working hours, with your conversation already in front of them.
Can I use it in my own language?
TaxChat understands English, Pidgin, Yoruba, Hausa and Igbo, and replies in the same language where translations are available.
Skip the queue. Say hello.
Save +234 812 041 2457 to your contacts, or scan the code with your phone camera to open the chat.
